Last edited by Yozshugami
Tuesday, April 14, 2020 | History

9 edition of How you do-- what you do found in the catalog.

How you do-- what you do

create service excellence that wins clients for life

by Bob Livingston

  • 151 Want to read
  • 27 Currently reading

Published by McGraw-Hill in New York .
Written in English

    Subjects:
  • Customer services,
  • Customer relations

  • Edition Notes

    Includes index.

    Statementby Bob Livingston.
    Classifications
    LC ClassificationsHF5415.5 .L585 2008
    The Physical Object
    Paginationp. cm.
    ID Numbers
    Open LibraryOL16681350M
    ISBN 109780071592789
    LC Control Number2008011683


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How you do-- what you do by Bob Livingston Download PDF EPUB FB2

What You Do is a great read with immediate application. Bob's extensive experience validates how service wins in today's marketplace.

-Duncan Mac Naughton, Executive Vice President, SUPERVALU How You DoWhat You Do showcases the full range of skills, strategies, and commitments that are required to become a top performing service Cited by: 4.

In three years Livingston helped employee strong Crossmark increase its sales revenues by 30 percent and add an additional 2, workers Livingston will promote the book on his busy speaking tour, which includes keynote Pages: This book takes the guesswork out of so many of the questions of life and helps you learn not only why you do it, but how you can change what needs to be improved.

--Alan E. Sears, President, CEO and General Counsel, Alliance Defense Fund, Scottsdale, Arizona/5(21). Sarah Knight's first book, The Life-Changing Magic of Not Giving a F*ck, has been published in 23 languages and counting, and her TEDx talk, "The Magic of Not Giving a F*ck," has more than two million second book in the No F*cks Given Guide series, Get Your Sh*t Together, is a New York Times bestseller, and her third, You Do You, was published in November /5(96).

If you are new to the service business or need some inspiration, this book is a refreshing look at how to consider and provide differentiated service. It is a step-by-step guide for re-inventing your appraoch to service it will challenge some paradigms and do so in a constructive manner.5/5(5).

In What You Do Is Who You Are, venture-capitalist and NYT best-selling author, Ben Horowitz, turns to history to teach CEOs and business leaders how they can shape and change the cultures of their companies/5(). You Do You is about accepting your strengths and your flaws, whether those flaws are self-identified, or just things that you're perfectly happy about but that other people seem.

The focus, as you can guess from the title, is the art of allowing your authentic self to shine through without feeling guilt or being so far out of the social norms /5.

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• It determines your behavior -- what you do and how you do it. • It is reflected in your values. • It determines the sort of clients you will deal with -- they will share in your why. • It determines the sort of people you hire and represent you and your : John A Murphy.

How do you create a culture that weathers both the good times and the bad. In his new book, Ben Horowitz—cofounder and general partner at Andreessen Horowitz, and author of the New York Times bestseller, The Hard Thing About Hard Things—combines lessons from history and modern organizational practice to help executives build and sustain the cultures they want.

Establish a Timeline. When you sign up for Facebook, one of the first things you do is establish your Timeline, originally referred to as reason Facebook calls this a Timeline and not a profile is because Timelines are much more than just an at-a-glance bio.

Sarah Knight's first book, The Life-Changing Magic of Not Giving a F*ck, has been published in 23 languages and counting, and her TEDx talk, "The Magic of Not Giving a F*ck," has more than two million second book in the No F*cks Given Guide series, Get Your Sh*t Together, is a New York Times bestseller, and her third, You Do You, was /5().

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You will have the advantage of being able to be more selective when reading, as to which chapters you read if you don't have the time to go through it all. The information provided does provide insight into and will help you learn more about the 'diverse groups' of people you will encounter during your career path/5().

"'What Would You Do?' presents 30 separate moral dilemmas, the exploration of which elicits surprisingly nuanced listening and communication skills from children. Even more striking is the depth of critical thinking and analysis kids bring into play as they ponder and respond to these carefully crafted scenarios.

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This is a story that spans 30 odd years, and takes in the lives of two very different, yet also deeply connected people/5. In this in-depth look at the book of James, Dr. David Jeremiah offers stories and biblical insights about what to do: When youre feeling pressured When wrong seems right When you dont know what decision to make When faith doesnt seem to work When youre not feeling confident When your goals are not Gods When youre in a hurry and God is not When4/5.

Get this from a library. How you do-- what you do: create service excellence that wins clients for life. [Bob Livingston] -- "In this book, customer service expert Bob Livingston gives you practical tools for transforming your approach to serving clients by strengthening "how you do what you do." Whether you're an.

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A book that could change your whole level of thinking drastically. Books are not only binded with pages but with great words coming from great minds. A book of your choice is a friend indeed.

When you feel out of friend league just because of you. Do What You Are differs from other programs in several important ways. Perhaps most notable, it is based on personality typing — the innate way people naturally see the world and make decisions — a set of basic drives and motivations that remain constant throughout a person’s life.

Other programs are based on the belief that the best careerFile Size: KB. See, you set the terms of your life, only you should render judgement, and only you should set those terms.

I’ll say it clearly: You have to know why you do what you do and what truly motivates you to do it. Or I promise, it will cost you so much pain. So much wasted time. The last thing you want to do is sabotage your progress by hiring people who do not fit well with your culture.

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Bob Livingston’s most popular book is RV Repair and Maintenance Manual. Miya Tokumitsu, a contributing editor at Jacobin magazine and author of the new book Do What You Love And Other Lies About Success and Happiness, criticizes the pervasiveness of this idea in Author: Bourree Lam.

Why do you do what you do. That’s the question the Golden Circle answers. The Golden Circle is a technique for helping you find your purpose. Your deep and meaningful purpose.

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As the book repeats endlessly: “It’s not WHAT you do or HOW you do it, it’s WHY.” When an organisation has a clear sense of WHY they exist, they attract coaches with similar ideals that fit in with the organisations beliefs and as a result they enjoy an amicable partnership.

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With practical exercises and interactive tools, this book challenges you to ask hard questions and make life-changing decisions–and ultimately guides you to the fulfillment you have been seeking. Get ready to be intrigued, fascinated, and amazed. Not by this book, but by your own power.

You can choose what you love to do, simply by how you think of it and what you focus on. Everything is work. There are few jobs that are fundamentally “easier” than others, whether by virtue.You can love someone even if you don’t love yourself.

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You can’t find that love in anyone or anything.